{"id":24380,"date":"2022-03-21T12:32:53","date_gmt":"2022-03-21T12:32:53","guid":{"rendered":"https:\/\/urbantz.com\/customer-stories\/solucious\/"},"modified":"2025-08-19T10:36:25","modified_gmt":"2025-08-19T10:36:25","slug":"solucious","status":"publish","type":"case_study","link":"https:\/\/urbantz.com\/fr\/customer-stories\/solucious\/","title":{"rendered":"Solucious a vu reculer ses livraisons incompl\u00e8tes de 50% gr\u00e2ce le solution d\u2019Urbantz"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"24380\" class=\"elementor elementor-24380 elementor-24121\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-434f308 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"434f308\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2b3b3fe\" data-id=\"2b3b3fe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0af9b2c elementor-widget elementor-widget-heading\" data-id=\"0af9b2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Projet<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c28c14 elementor-widget elementor-widget-text-editor\" data-id=\"1c28c14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Une entreprise de livraison de produits alimentaires bas\u00e9e en Belgique a enti\u00e8rement num\u00e9ris\u00e9 ses op\u00e9rations gr\u00e2ce au syst\u00e8me de gestion des livraisons du dernier kilom\u00e8tre Urbantz.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-970a9c4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"970a9c4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-76729b0 param\" data-id=\"76729b0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aa523c9 elementor-widget elementor-widget-heading\" data-id=\"aa523c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Client<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a648d8f elementor-widget elementor-widget-text-editor\" data-id=\"a648d8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Solucious<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-73b7475 param\" data-id=\"73b7475\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-962c8b3 elementor-widget elementor-widget-heading\" data-id=\"962c8b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Site Web<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a7eb4f elementor-widget elementor-widget-text-editor\" data-id=\"9a7eb4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.solucious.be\/\">solucious.be<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-210073d param\" data-id=\"210073d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2075bca elementor-widget elementor-widget-heading\" data-id=\"2075bca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Services<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ee332a elementor-widget elementor-widget-text-editor\" data-id=\"7ee332a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Planification dynamique des tourn\u00e9es<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-d8d950a param\" data-id=\"d8d950a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c9b5dd2 elementor-widget elementor-widget-heading\" data-id=\"c9b5dd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Date<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1c796ac elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c796ac\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c2d851b\" data-id=\"c2d851b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8e9818a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8e9818a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-97f205d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"97f205d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-af8ad21\" data-id=\"af8ad21\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49c9dcb elementor-widget elementor-widget-html\" data-id=\"49c9dcb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div style=\"position:relative; width:1px; min-width:100%;padding-bottom:56.25%;\"><iframe allow=\"autoplay\" class=\"spotlightr\" allowtransparency=\"true\" style=\"width:1px; min-width:100%; height: 100%; position:absolute\" allowfullscreen=\"true\" src=\"https:\/\/urbantz.cdn.spotlightr.com\/watch\/MTIxNjI1NQ==?fallback=true\" frameborder=\"0\" scrolling=\"no\" name=\"videoPlayerframe\"> <\/iframe><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b656eb8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b656eb8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9f31392\" data-id=\"9f31392\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0acebaa elementor-widget elementor-widget-text-editor\" data-id=\"0acebaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le secteur de la livraison de produits alimentaires a connu une transformation spectaculaire ces derni\u00e8res ann\u00e9es, notamment sur le segment du dernier kilom\u00e8tre, pour lequel le confort du client continue de faire grimper la demande, et la fiabilit\u00e9 de la livraison rev\u00eat une importance capitale.<\/p><p>Une entreprise conna\u00eet parfaitement ces enjeux : Solucious, <a href=\"https:\/\/www.solucious.be\/fr\/accueil.html\" target=\"_blank\" rel=\"noopener\">partenaire pour la livraison de services alimentaires B2B<\/a> implant\u00e9 dans la banlieue de Bruxelles.<\/p><p>Filiale de <a href=\"https:\/\/www.colruytgroup.com\/fr\" target=\"_blank\" rel=\"noopener\">Colruyt Group<\/a>, un groupe de distribution renomm\u00e9 en Belgique, Solucious est une entreprise dynamique guid\u00e9e par des valeurs qui dessert tout le territoire belge. Solucious, c\u2019est :<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac0b40b elementor-widget elementor-widget-image\" data-id=\"ac0b40b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1484\" height=\"1085\" src=\"https:\/\/urbantz.com\/wp-content\/uploads\/2022\/03\/solucious-logo-activities.webp\" class=\"attachment-large size-large wp-image-35607\" alt=\"\" srcset=\"https:\/\/urbantz.com\/wp-content\/uploads\/2022\/03\/solucious-logo-activities.webp 1484w, https:\/\/urbantz.com\/wp-content\/uploads\/2022\/03\/solucious-logo-activities-768x562.webp 768w\" sizes=\"(max-width: 1484px) 100vw, 1484px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c87cdf2 elementor-widget elementor-widget-text-editor\" data-id=\"c87cdf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour autant, les activit\u00e9s de Solucious ne se limitent pas au secteur de la livraison de produits alimentaires. L\u2019entreprise fournit \u00e9galement des produits non alimentaires, notamment des ustensiles de cuisine et des produits d\u2019entretien, \u00e0 des structures tr\u00e8s diverses, parmi lesquelles des h\u00f4tels, des maisons de retraite, des cr\u00e8ches, des \u00e9coles et m\u00eame des soupes populaires.<\/p><p>Le fait que Solucious ait eu beaucoup de mal \u00e0 g\u00e9rer les commandes et les op\u00e9rations de livraison avec son ancien syst\u00e8me manuel bas\u00e9 sur le papier ne surprendra personne.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9c68d68 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9c68d68\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-c7592e9\" data-id=\"c7592e9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fd52e7b elementor-widget elementor-widget-image\" data-id=\"fd52e7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/urbantz.com\/wp-content\/uploads\/elementor\/thumbs\/isabelle-goossens-pm6ydyefvugpxd2vlzhdiqssjc4dacdrun9z4pia10.png\" title=\"isabelle goossens\" alt=\"Isabelle Goossens,\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-204272f\" data-id=\"204272f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1069826 elementor-widget elementor-widget-text-editor\" data-id=\"1069826\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Un article manquant dans une commande ajoutait de la complexit\u00e9 \u00e0 la complexit\u00e9. Le chauffeur devait r\u00e9diger une note manuscrite et la remettre au dispatcher, qui devait ensuite la saisir manuellement. Tout cela \u00e9tait vraiment archa\u00efque quand on y pense !<\/h5><p>Isabelle Goossens &#8211; Responsable de l\u2019impl\u00e9mentation du projet, Solucious<\/p><p><img decoding=\"async\" class=\"alignnone wp-image-35586 size-full\" src=\"https:\/\/urbantz.com\/wp-content\/uploads\/2025\/08\/solucious-logo-1.svg\" alt=\"\" width=\"123\" height=\"36\" \/><\/p><div id=\"gtx-trans\" style=\"position: absolute; left: -8px; top: 147px;\"><h5 class=\"gtx-trans-icon\">\u00a0<\/h5><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-45fac5d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"45fac5d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-953e506\" data-id=\"953e506\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-016cb31 elementor-widget elementor-widget-heading\" data-id=\"016cb31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La plateforme de gestion des livraisons Urbantz \u2013 Une solution num\u00e9rique \u00e0 la rescousse<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56d589d elementor-widget elementor-widget-text-editor\" data-id=\"56d589d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Une des valeurs phares de Solucious est la fiabilit\u00e9. Toute l\u2019\u00e9quipe est fi\u00e8re d\u2019offrir un service de livraison \u00e0 la fois complet et pratique, alliant solide disponibilit\u00e9 des stocks et grande facilit\u00e9 d\u2019utilisation.<\/p><p>En comparant les diff\u00e9rents fournisseurs de solutions logicielles de gestion des livraisons du dernier kilom\u00e8tre, Solucious a constat\u00e9 avec int\u00e9r\u00eat qu\u2019Urbantz partageait les m\u00eames valeurs qu\u2019elle, mais aussi qu\u2019elle offrait une plateforme pr\u00eate \u00e0 l\u2019emploi et toutes les fonctionnalit\u00e9s de planification dynamique des tourn\u00e9es, de gestion des chauffeurs et de l\u2019exp\u00e9rience client dont elle avait besoin.<\/p><p>En prime, la plateforme \u00e9tait enti\u00e8rement personnalisable. Cette derni\u00e8re caract\u00e9ristique \u00e9tait particuli\u00e8rement importante pour le projet de transformation num\u00e9rique conduit par Isabelle Goossens, qui avait constitu\u00e9 une \u00e9quipe de chauffeurs pour tester les fonctionnalit\u00e9s de l\u2019application dans le cadre du processus d\u2019impl\u00e9mentation. L\u2019\u00e9quipe Urbantz les a accompagn\u00e9s du d\u00e9but \u00e0 la fin, notamment pour recueillir leurs commentaires et leurs besoins afin d\u2019optimiser la solution.<\/p><p>Maxence De Vroey, responsable de la flotte, du dispatching et de la planification : \u00ab Passer au num\u00e9rique a bouscul\u00e9 nos habitudes de travail, mais aujourd\u2019hui, nos chauffeurs aiment travailler avec l\u2019application Urbantz, qu\u2019ils trouvent tr\u00e8s facile \u00e0 utiliser. C\u2019est un simple PDA, tout est automatis\u00e9. \u00bb<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2da572f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2da572f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f718d2\" data-id=\"7f718d2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff06cb5 elementor-widget elementor-widget-blockquote\" data-id=\"ff06cb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c2c640d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c2c640d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-54cd602\" data-id=\"54cd602\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a0071c6 elementor-widget elementor-widget-text-editor\" data-id=\"a0071c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00c0 pr\u00e9sent, la plateforme de gestion des livraisons b\u00e9n\u00e9ficie aussi bien aux chauffeurs qu\u2019aux dispatchers et aux clients :<\/p><ul><li>Les chauffeurs savent d\u00e9sormais plus facilement ce qu\u2019ils ont \u00e0 faire lorsqu\u2019ils atteignent le point de d\u00e9p\u00f4t.<\/li><li>Pour le dispatcher, le tableau de bord avec affichage en temps r\u00e9el permet de suivre le parcours de chaque chauffeur et de savoir comment lui venir en aide en cas de besoin.<\/li><li>De leur c\u00f4t\u00e9, les clients peuvent suivre le statut de leur commande via la fonction de suivi et de localisation et peuvent en pr\u00e9parer la r\u00e9ception.<br \/>track-and-trace feature, and can prepare in advance of the order arriving.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-39d0b8d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"39d0b8d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8dc7e33\" data-id=\"8dc7e33\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-34730f6 elementor-widget elementor-widget-image\" data-id=\"34730f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/urbantz.com\/wp-content\/uploads\/2022\/03\/SOL-in-article-image-1.png\" class=\"attachment-large size-large wp-image-24137\" alt=\"Solucious using the Urbantz delivery management system\" srcset=\"https:\/\/urbantz.com\/wp-content\/uploads\/2022\/03\/SOL-in-article-image-1.png 1200w, https:\/\/urbantz.com\/wp-content\/uploads\/2022\/03\/SOL-in-article-image-1-768x512.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0a5f6b7\" data-id=\"0a5f6b7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e572af4 elementor-widget elementor-widget-image\" data-id=\"e572af4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/urbantz.com\/wp-content\/uploads\/2022\/03\/SOL-in-article-image-2.png\" class=\"attachment-large size-large wp-image-24142\" alt=\"The Solucious team planning deliveries with Urbantz&#039;s last mile software\" srcset=\"https:\/\/urbantz.com\/wp-content\/uploads\/2022\/03\/SOL-in-article-image-2.png 1200w, https:\/\/urbantz.com\/wp-content\/uploads\/2022\/03\/SOL-in-article-image-2-768x512.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3ca478e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3ca478e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-278d792\" data-id=\"278d792\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a62722d elementor-widget elementor-widget-heading\" data-id=\"a62722d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Livraison num\u00e9rique enti\u00e8rement int\u00e9gr\u00e9e \u2013 Pour en finir avec la paperasserie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9df8d73 elementor-widget elementor-widget-text-editor\" data-id=\"9df8d73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Avant de passer \u00e0 Urbantz, les chauffeurs mais aussi l\u2019\u00e9quipe de gestion de la flotte travaillaient enti\u00e8rement sur papier. La journ\u00e9e type des chauffeurs impliquait une multitude de v\u00e9rifications manuelles, de longues minutes \u00e0 rechercher les commentaires des clients et de lourdes t\u00e2ches administratives, notamment pour classer les documents, consigner les probl\u00e8mes et enregistrer les mouvements de stock.<\/p><p>\u00c0 pr\u00e9sent, leurs journ\u00e9es se sont nettement all\u00e9g\u00e9es car toutes les t\u00e2ches sont centralis\u00e9es depuis une unique plateforme. Finis la paperasse et les op\u00e9rations manuelles sources de retards. Et le tableau de bord central actualise automatiquement les t\u00e2ches en temps r\u00e9el.<\/p><p>La num\u00e9risation a non seulement permis d\u2019enregistrer une baisse de 50 % des livraisons incompl\u00e8tes ou non effectu\u00e9es, mais aussi un retour d\u2019exp\u00e9rience enthousiaste aussi bien de l\u2019\u00e9quipe et que des clients<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36b2268 elementor-widget elementor-widget-blockquote\" data-id=\"36b2268\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9994def elementor-widget elementor-widget-text-editor\" data-id=\"9994def\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00ab Les dispatchers ont tr\u00e8s facilement acc\u00e8s aux informations clients et peuvent suivre l\u2019itin\u00e9raire ou le retard des chauffeurs. Ils sont \u00e9galement inform\u00e9s en temps r\u00e9el de l\u2019impact qu\u2019aura un retard sur la livraison du client suivant car le syst\u00e8me recalcule automatiquement les horaires. Son tableau de bord regorge d\u2019informations mais reste particuli\u00e8rement intuitif et facile \u00e0 utiliser. Le logiciel Urbantz soutient r\u00e9ellement notre objectif de ponctualit\u00e9 \u00bb, affirme Isabelle Goossens.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61be7f1 elementor-widget elementor-widget-image\" data-id=\"61be7f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1281\" src=\"https:\/\/urbantz.com\/wp-content\/uploads\/2022\/03\/SOL-Featured.jpg\" class=\"attachment-full size-full wp-image-24150\" alt=\"Solucious planning deliveries with Urbantz last mile delivery management software\" srcset=\"https:\/\/urbantz.com\/wp-content\/uploads\/2022\/03\/SOL-Featured.jpg 1920w, https:\/\/urbantz.com\/wp-content\/uploads\/2022\/03\/SOL-Featured-768x512.jpg 768w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6acd1eb elementor-widget elementor-widget-heading\" data-id=\"6acd1eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Un syst\u00e8me de suivi des livraisons \u00e9volutif pour des activit\u00e9s ambitieuses et \u00e0 forte croissance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-388428a elementor-widget elementor-widget-text-editor\" data-id=\"388428a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Avec l\u2019adoption de la plateforme de gestion des livraisons et le logiciel de suivi et de localisation d\u2019Urbantz, Solucious pr\u00e9pare sa prochaine phase de croissance.<\/p><p>La solution Urbantz peut \u00eatre facilement configur\u00e9e pour offrir une puissante <a href=\"https:\/\/urbantz.com\/fr\/solutions\/grocery-delivery\/\">plateforme de livraison du dernier kilom\u00e8tre pour les flux de travail impliquant des produits alimentaire<\/a>s. Elle permet en outre de r\u00e9duire les co\u00fbts et de renforcer l\u2019efficacit\u00e9 gr\u00e2ce \u00e0 des fonctionnalit\u00e9s telles que la planification des livraisons, la r\u00e9partition des t\u00e2ches, la planification dynamique des tourn\u00e9es et le suivi des op\u00e9rations en temps r\u00e9el.<\/p><p>Toutes les informations sont pr\u00e9sent\u00e9es via un tableau de bord graphique tr\u00e8s intuitif permettant de suivre et de localiser pr\u00e9cis\u00e9ment les chauffeurs \u00e0 tout moment.<\/p><p>Avec Urbantz, Solucious dispose d\u00e9sormais d\u2019une solution permettant de piloter sa croissance tout en garantissant le respect de ses objectifs de fiabilit\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dee3ada elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dee3ada\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-fefe5e5\" data-id=\"fefe5e5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e559838 elementor-widget elementor-widget-image\" data-id=\"e559838\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/urbantz.com\/wp-content\/uploads\/elementor\/thumbs\/isabelle-goossens-pm6ydyefvugpxd2vlzhdiqssjc4dacdrun9z4pia10.png\" title=\"isabelle goossens\" alt=\"Isabelle Goossens,\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-6c96fee\" data-id=\"6c96fee\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ef168ec elementor-widget elementor-widget-text-editor\" data-id=\"ef168ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Pour nous, l\u2019important est d\u2019offrir des livraisons fiables, ponctuelles et au bon endroit, sans exception. Urbantz nous a aid\u00e9s \u00e0 atteindre cet objectif.<\/h5><p>Isabelle Goossens &#8211; Responsable de l\u2019impl\u00e9mentation du projet, Solucious<\/p><p><img decoding=\"async\" class=\"alignnone wp-image-35586 size-full\" src=\"https:\/\/urbantz.com\/wp-content\/uploads\/2025\/08\/solucious-logo-1.svg\" alt=\"\" width=\"123\" height=\"36\" \/><\/p><div id=\"gtx-trans\" style=\"position: absolute; left: -8px; top: 147px;\"><div class=\"gtx-trans-icon\">\u00a0<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-12f58ca elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"12f58ca\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fda584a\" data-id=\"fda584a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9464673 elementor-widget elementor-widget-heading\" data-id=\"9464673\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">R\u00e9sum\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-451b0a0 elementor-widget elementor-widget-text-editor\" data-id=\"451b0a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Avec l\u2019impl\u00e9mentation d\u2019Urbantz, Solucious est d\u00e9sormais capable d\u2019atteindre les objectifs cl\u00e9s de l\u2019entreprise, \u00e0 savoir la fiabilit\u00e9, la facilit\u00e9 d\u2019utilisation et le num\u00e9rique.<\/p><p>Gr\u00e2ce \u00e0 la plateforme de gestion des livraisons et au tableau de bord avec actualisation en temps r\u00e9el, l\u2019\u00e9quipe a de nouveau confiance en sa capacit\u00e9 \u00e0 livrer les clients sans retard, partout en Belgique, sans exception.<\/p><p>R\u00e9sultat : Solucious est parvenue \u00e0 r\u00e9duire de moiti\u00e9 la part de livraisons incompl\u00e8tes et travaille d\u00e9sormais activement au d\u00e9veloppement de ses op\u00e9rations de livraison sur le dernier kilom\u00e8tre.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a43dd2e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a43dd2e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5eb00b2\" data-id=\"5eb00b2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a1c048 elementor-widget elementor-widget-text-editor\" data-id=\"5a1c048\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Vous voulez en savoir plus sur la solution Urbantz ?<\/h3><h3><a href=\"https:\/\/urbantz.com\/fr\/demo\/ondemand\/\"> Regardez cette br\u00e8ve vid\u00e9o<\/a> de d\u00e9monstration de notre plateforme ou <a href=\"https:\/\/urbantz.com\/fr\/demo\/\">programmez une visite personnalis\u00e9e<\/a>.<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a1079e5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a1079e5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4d25329\" data-id=\"4d25329\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-080e7bc elementor-widget elementor-widget-spacer\" data-id=\"080e7bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Une entreprise de livraison de produits alimentaires bas\u00e9e en Belgique a enti\u00e8rement num\u00e9ris\u00e9 ses op\u00e9rations gr\u00e2ce au syst\u00e8me de gestion des livraisons du dernier kilom\u00e8tre Urbantz. <\/p>\n","protected":false},"author":2,"featured_media":24309,"parent":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-24380","case_study","type-case_study","status-publish","has-post-thumbnail","hentry","case_study_cat-customer-stories"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/urbantz.com\/fr\/wp-json\/wp\/v2\/case_study\/24380","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/urbantz.com\/fr\/wp-json\/wp\/v2\/case_study"}],"about":[{"href":"https:\/\/urbantz.com\/fr\/wp-json\/wp\/v2\/types\/case_study"}],"author":[{"embeddable":true,"href":"https:\/\/urbantz.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/urbantz.com\/fr\/wp-json\/wp\/v2\/comments?post=24380"}],"version-history":[{"count":0,"href":"https:\/\/urbantz.com\/fr\/wp-json\/wp\/v2\/case_study\/24380\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/urbantz.com\/fr\/wp-json\/wp\/v2\/media\/24309"}],"wp:attachment":[{"href":"https:\/\/urbantz.com\/fr\/wp-json\/wp\/v2\/media?parent=24380"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}