58% of consumers admit that the delivery process influences their future shopping choices. Clients today expect a seamless and convenient experience throughout the entire shopping process, but do give special importance to the delivery of their purchases.
Improve customer satisfaction with efficiency, speed and visibility
Urbantz offers you a full stack of features designed to give you a strategic leverage over competition, and the ability to offer your clients a better customer journey.
Responding to retailers’ needs for improved operational efficiency and increased customer satisfaction, Urbantz’s last mile delivery technology helps you streamline your delivery process while keeping full control over your operations - if you own the fleet or outsource - with significant cost reductions and without loosing brand control.
Our end-to-end software is designed to offer you real-time visibility in all stages of the delivery process - from management, to the driver through to the final client, who would have access to real-time parcel tracking and instant feedback surveys.
Features dedicated to Retail:
- Same/next-day delivery management
- Ship from store
- Delivery & Collections Scheduling
- More precise ETAs
- Reverse logistics
- Sender portal
- Several fleets management options
These are some of the features Urbantz’s retail delivery technology uses to help your daily last mile operations.
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