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Uber Direct and Urbantz Launch »Out-of-the-Box’ Integration

mayo 5, 2022
Uber Direct and Urbantz Launch »Out-of-the-Box’ Integration
Uber Direct, the on-demand package delivery service from Uber, and Urbantz, the delivery management platform built specifically for the largest enterprises, are happy to share their seamless integration allowing retailers to significantly increase delivery capacity, improve the recipient experience and maintain full control over every aspect of their delivery operation.

«The ‘out-of-the-box’ integration between Urbantz and Uber Direct provides retailers a great opportunity to enhance their delivery capabilities while maintaining brand excellence,» says Melanie Applincourt, COO of Urbantz.

Retail and grocery companies can effortlessly adapt to fluctuating demand and changing market needs thanks to essential capabilities enabled by this integration.

The possibilities include green route optimisation; branded tracking pages with precise ETAs and driver location; synchronised driver arrival and order prep; anonymized driver-recipient communication; scheduled delivery, security features; and quick onboarding of new drivers or fleets.

Chloé Baruchel, General Manager Grocery & New Verticals at Uber Eats in France, says: «Our upstream integration with Urbantz’s platform allows retailers in any sector to access Uber’s powerful network of independent delivery partners with very limited technical effort. We believe the future of last-mile delivery lies in mutualisation and this integration is another step towards breaking down silos.»

Uber Direct builds upon Uber’s delivery platform and its recent expansion into grocery, convenience, and retail stores, to empower local merchants.

Retailers can use Uber’s extensive geographical coverage and a wide network of delivery partners to increase their delivery capacity and offer their customers faster and more convenient delivery options.

Grocery and e-commerce companies rely on Urbantz to manage mission-critical last mile deliveries.

The Urbantz platform enables them to dynamically plan routes smartly across multiple fleets and carriers, rapidly onboard new carriers, predict issues, monitor delivery operations and reduce emissions through the use of intelligent optimisation algorithms.

Read the full press release here