The last mile logistics sector is time intensive. That is why it represents around 20% of the total freight value cost and it is responsible for nearly 25% of urban greenhouse gas emissions and up to 30% of cities’ daily traffic.
Gain control and real time visibility over your grocery delivery operations
Growing customer expectations for a timely, issue-free and fast delivery also affects the grocery delivery sector. Wholesale and grocery delivery requires unique transport conditions to ensure the best quality of the products, often perishable. Sometimes we can see delays and missing items in the process.
Our all-in-one grocery delivery solution includes features designed to ensure the proper delivery of food items, regaining control of the operations - even when outsourcing - real time visibility and improved customer satisfaction. With URBANTZ, management are able to gain a 360º visibility over all fleets, anticipating any issues and accessing real time data and information about all deliveries. This helps ensure a smooth delivery round and better driver efficiency and satisfaction
Urbantz’ delivery features will help you improve the number of timely deliveries by 20% and reduce the number of failed deliveries, by ensuring you can offer your clients same day delivery options. At the same time, our in-app product ticketing feature allows the client to approve or reject items upon delivery, ensuring better customer satisfaction.
Features dedicated to Food Delivery:
- Same/next-day delivery management
- Ship from store
- In-app product list
- Delivery & pick-up scheduling
- Real time tracking
- Outsourced fleet management
- Customer feedback and rating
These are some of the features Urbantz uses to help you retain your clients loyalty without increasing costs.
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