BRANDED DELIVERY TRACKING

Live order tracking for a richer recipient experience

Drive engagement and repeat purchases with branded delivery tracking software that gives recipients greater visibility and control over deliveries and collections.
Urbantz
HOW IT WORKS

Ensure a flawless delivery experience across all your carriers

Urbantz
Urbantz
Urbantz
Urbantz
Take ownership of your most important post-purchase touchpoint
Urbantz
Display real-time updates from carriers integrated with Urbantz
Urbantz
Share recipient preferences with the relevant delivery partner
See how simple it is to deliver more with Urbantz
BENEFITS

Premium delivery experiences to drive repeat purchases

Greater brand engagement
Easily create multi-language live order pages that reflect your brands and personalise by order, customer, carrier or sender. Alternatively, integrate the Urbantz recipient experience into your existing apps via API.
benefit
Fewer customer calls
Share real-time order updates, alerts and feedback surveys to spare your contact centre from WISMO (‘Where is my order?’) and other avoidable calls.
Learn more about recipient communication →
benefit
More recipient control
Free up your agents further by giving recipients inflight options to book a delivery slot, reschedule, choose additional services or set delivery preferences straight from the page.
Learn more about real-time delivery slots →
benefit
New streams of revenue
Maximise the value of your post-purchase touchpoints with ad space for integrated marketing messages and the ability to configure supplemental service offers.
benefit
benefit benefit benefit benefit
CAPABILITIES

Build the premium delivery experience your customers expect

side to side image

Powerful branding and customisations

Ensure on-brand deliveries by owning the recipient experience instead of delegating to your carriers.

  • Move beyond generic order tracking for a premium feel
  • Differentiate branding and messaging across pages
  • Support any delivery methods including click and collect
side to side image

Built-in personalisation for greater relevance

Personalise your recipient experience to drive greater retention and cut time to next purchase.

  • Status updates localised in 30+ languages
  • Contextual cards surface top info and CTAs at each stage
  • Additional services and inflight options segmented by recipient type
side to side image

A richer recipient experience

Take your delivery experience to the next level with advanced functionality from Urbantz.

See how simple it is to deliver more with Urbantz

WATCH DEMO NOW