Platform / Connected · Collaborative · Intelligent

The platform Milo runs on.

A Delivery Core for your industry, built on standard modules and extended with add-ons. Every module is something Milo can read, act on, or use as a workflow step.

Your Delivery Core is the set of modules your industry starts from. See the four industry cores

01Connected

Everyone on one live network

Mobile & ExecutionOnboard and support drivers through every step of a delivery or pickup, with a secure digital chain of custody.
Customer Track & TraceBranded live tracking that gives recipients visibility and control, and cuts the calls your team fields.
API & IntegrationsA rich, secure API for data flow from ecommerce, stock and warehouse systems through to your carriers.
CommunicationKeep dispatchers, drivers and recipients on the same thread, before and during the delivery.
PDA App SupportThe driver and dispatcher app on rugged handhelds with laser and RFID scanners.
Truck NavigationHERE WeGo Pro with your vehicle profile, so the route is one a truck can legally take.

02Collaborative

One set of data and rules

Multi-Carrier ManagementOnboard partners and hold full visibility and control across every carrier working for you.
Urbantz Carrier NetworkScale delivery capacity by adding carriers that are already on the platform.
Carrier Network BuilderBring your own local and global carriers on, and we handle the integration work.
TicketingIncidents raised on the delivery task itself, with an owner, shared between sender and carrier.
OrderingA white-labelled portal where your senders book their own deliveries, in the slots you can serve.
Conversational CommerceWhatsApp, SMS and anonymous voice to the recipient, with the read receipts to prove it arrived.

03Intelligent

From optimisation to agents

Route OptimizationPlan and dispatch across fleets and carriers, allocating to zones and SLAs on historical and predictive data.
Predictive Service TimeLearns how long each stop really takes, so routes and ETAs are built on it.
Time Slot BookingShow real-time carrier availability at checkout to lift order completion and steer demand.
ScenariosConfigure the workflow each delivery type needs, so planning and the driver app follow your rules.
Dynamic ReleaseHold or release each order through the day instead of planning everything at a cutoff.
Optimised SchedulingSlot availability drawn from real fleet capacity, with the task pre-allocated as it is booked.
Green Time SlotsSlots graded by efficiency, with an incentive on the ones that make the round denser.

Control tower

Where people and agents
see the same plan.

Gantt and map views, exceptions, audit trail, roles and SSO. One screen over every module, every fleet and every carrier.

Real-time dashboard

Consolidate, create and optimise routes in a click, with a full record of what was changed and by whom.

Monitor your fleets

Real-time visibility over the whole cycle — warehouse to driver to recipient — across every fleet you run.

Analytics and insights

Predictive alerts and configurable reporting on the performance of each carrier, hub and round.

Visibility and insights

Start from the core
your industry needs.

We will map your operation onto the modules, and show you what Milo does on top of them.

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