Urbantz will enable you to deliver on your customers’ expectations. Optimise your fleet utilisation, create routes taking into account installation, package removal and assembly time, and allot specialised personnel for Big & Bulky-specific tasks.
SUPPORTED BY URBANTZ
To remain relevant in this changed environment, retailers should set a North Star to guide their aspirations for customer experience, with specific goals across five actions: double down on
digital, inject innovation into omnichannel, transform store operations and win on “SafeX”
Urbantz enables you to create and manage advanced hierarchical systems of carriers and retailers in one single dashboard. Quickly plan delivery routes and enable automatic job, fleet or driver allocation based on capacity, service time, staff qualification & skills, package dimensions and truck volumes.
Get real-time visibility over your internal and external fleets and drivers. Monitor and analyse service time, drivers’ efficiency and any other KPIs to reduce costs.
Transparent communication and flexible delivery options are two key factors in achieving customer satisfaction and eliminating failed deliveries.
This is the successful first delivery attempt rate recorded by a Furniture & Appliances carrier powered by Urbantz
This is what our customers have to say about us.
For some of our customers, the fact that we’re using a platform like Urbantz is considered a step forward. Today we’re able to use it as a competitive advantage. Recently we closed a deal with a customer, who wanted to see the real-time journey of the order and proof of delivery but didn’t have such functionality with their current carrier. In this case, we were able to present Urbantz’s functionality as a convincing argument