PREMIUM

Give special customers the VIP treatment

Ensure greater customer spend, purchase frequency and brand loyalty with premium delivery experiences tailored and personalised to your most important customer segments.

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HOW IT WORKS

Roll out the red carpet for your premium customers

Create workflows, assignment rules, optimisation and branding for your VIP segment

Enforce custom premium delivery experience across drivers and carriers

Put recipients in control of slot booking, rescheduling, delivery preferences and returns

See how simple it is to deliver more with Urbantz

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BENEFITS

Drive loyalty with tailored experiences for premium customers

Red-carpet delivery experiences for VIPs

Differentiate available delivery slots, inflight and returns options, fees, additional services and workflows by customer segment to create premium deliveries for your VIPs.

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Service that goes the extra mile

Put recipient convenience above all else with workflows including very specific delivery slot booking, special greetings, consultations, at-home fittings, the ability to review goods before accepting them, or anything else your customers desire.

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Special proof of delivery for high-value items

Ensure impeccable chain of custody documentation for your high-value items. Enforce doorstep ID checks, passcodes, signatures, fingerprint and biometric scanning, photos on receipt and more with easy configuration options.