INTEGRATIONS
Seamless data flow between all your last mile systems
Integrate Urbantz with all your systems for smooth data flow from your ecommerce, stock and warehouse management systems through to your post-delivery CRM and CSAT software.
HOW IT WORKS
Level up your deliveries with Urbantz
Integrate Urbantz with your ERP platform, OMS and WMS for smooth data flow
Add Urbantz to your ecommerce platform for greater delivery functionality
Power up your CRM and CSAT platforms with Urbantz for a unified post-purchase experience
See how simple it is to deliver more with Urbantz
BENEFITS
Full interoperability for frictionless delivery management
Pain-free integration with your systems
Easily integrate Urbantz with your ERP, WMS and OMS systems. We’re already pre-integrated with many of the biggest names in the game including SAP, Oracle, Salesforce and Microsoft Dynamics 365.
See our API documentation →
Greater ecommerce functionality
Integrate Urbantz with your ecommerce platform to unlock new delivery functionality directly in your website or app – from carrier status updates to real-time delivery slot booking.
Learn more about real-time delivery slots →
A fuller understanding of your customers
Unlock new customer insights by integrating Urbantz with your CRM and CSAT platforms to record delivery preferences, responses to post-delivery surveys and recipient satisfaction scores.
Learn more about recipient communication →
CAPABILITIES
Integrate Urbantz to fully harness your delivery touchpoints
Richer post-purchase recipient experiences
Urbantz brings feature-rich delivery and recipient experience management straight to your ecommerce platform.
- Add branded delivery tracking and carrier status updates
- Tailor delivery fees, services and workflows for VIPs
- Improve delivery accuracy with real-time slot booking
A single layer to manage all your carriers
Deliver more to your customers by using Urbantz to quickly onboard carriers and scale capacity
- Our library of pre-integrated carriers serves 50+ markets
- Low-cost onboarding and free integration maintenance
- Give smaller carriers controlled access to Urbantz
Conduct your entire last mile operation by API
The Urbantz platform is built to be API-first, allowing you to innovate and automate.
- OpenAPI standards for greater interoperability
- Set up event-based flows with webhooks
- Standardised API endpoints for carriers to use