Full visibility at every step of the journey
VISIBILITY AND INSIGHTS
Get real-time visibility across your last mile logistics with predictive alerts, analytics and configurable reports on the performance of every delivery, driver and carrier.
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HOW IT WORKS
Giving you the intelligence to build better delivery experiences
Solve issues before they arise to cut customer complaints.
Measure carrier performance to hold them accountable
Visualise and export the metrics that matter most
See how simple it is to deliver more with Urbantz
BENEFITS
Get a complete view of your last mile delivery network
Total visibility from a single system
We make it fast and simple to see all your carriers in Urbantz, whatever systems or processes they use. It’s the easiest way to get a full picture of your last mile.
Real-time tracking for every delivery
Give your dispatchers the tools to track drivers, vehicles and every stage of a delivery in real-time so they can respond to issues in the most agile, assured manner.
Actionable intelligence
Improve efficiency across every aspect of your last mile operation with configurable dashboards providing a wealth of KPIs.
CAPABILITIES
Make better decisions about your delivery operations
Real-time visibility for the moments that matter
Managing at scale means managing by exception. Use predictive alerts and live data to solve potential order issues sooner.
- Identify early signs of late, failed or incomplete deliveries
- Drill into the details of every live order
- Reduce customer calls and keep your delivery promises
Benchmark carriers against their SLAs
Achieve a clearer understanding of how your carriers perform against their SLAs..
- Generate data for easy, accurate settlement with carriers
- Assess the performance of individual drivers and hubs
- See how delivery performance stacks up against SLAs
Powerful insights to help boost productivity
Turn information into actionable intelligence with real-time analytics on every delivery you manage with Urbantz.
- Visualise KPIs including delivery success and service time
- Slice and dice the data, aggregate by day/week/month
- Export raw data and analytics by CSV