PlatformCollaborative

Let your senders book
their own deliveries.

The Booking Portal is a separate web application your senders sign into to create and manage their own orders. It carries your branding, shows the fields you choose, and offers only slots your fleet can genuinely serve.

01Why it matters

Every order placed by phone
is an order someone retypes.

A sender who cannot book for themselves sends a mail or picks up the phone, and somebody on your side enters it. That is a delay, a transcription error and a support cost on every single order — and it scales exactly as badly as it sounds.

Orders arrive clean

Entered once, by the person who knows the detail, into the fields you decided were needed.

Only feasible slots offered

Availability comes from hubs that match the task, so a booked slot is one the operation can keep.

It looks like you

White-labelled down to the favicon and reachable on your own domain, so the sender never leaves your brand.

No new accounts to manage

Sign-in uses the methods you already run, and users come from Urbantz rather than registering themselves.

02Features

What your senders get.

Configured per platform from the Control Tower, and applied without redeploying anything.

Your branding

Main colour, logo, login image, company name, contact details, favicon and footer links.

Your sign-in

Email and password, your own SSO, or Google. The same options the Control Tower offers.

A wizard you decide

Choose which fields appear and which may be edited; the rest are pre-filled from the sender's default task.

Slots two ways

A calendar to browse, or a list of the next available windows — whichever suits the way your senders book.

Recurring orders

A standing order repeats itself, and blocked dates keep it off the days the sender is closed.

One login, several senders

A user with access to more than one sender switches between them without signing out.

Upcoming orders

Date, window, status, reference and a direct link to the recipient's tracking page for each one.

Items

Pick from the item types defined on your platform, or let a default item stand in where that detail is noise.

03In context

Where it sits.

Pillar
Collaborative
Requires
Time Slot Booking
Works with
Customer Track & TraceOptimised Scheduling

Delivered as the Booking Portal, on booking.urbantz.com or a domain of your own. Cancelling an order before its cutoff and browsing past orders arrive this quarter.

How many of your orders
arrive by mail?

Tell us what your senders send you today, and we will show you the wizard that would replace it.

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