DRIVER MANAGEMENT
Set up your drivers for delivery success
Rapidly onboard and support drivers through every step of a delivery or pickup and ensure a secure digital chain of custody. All with our advanced, user-friendly mobile drivers app.
HOW IT WORKS
Give drivers the blueprints to build better delivery experiences
Add your drivers to the system and manage their skills
Configure the custom workflows your recipients require
Track drivers in real-time and respond to issues as they arise
See how simple it is to deliver more with Urbantz
BENEFITS
Drivers empowered to do more with Urbantz
Better onboarding and delivery accuracy
Guide new and seasoned drivers through route preparation, planned deliveries/returns and ad-hoc tasks they might face in the field.
Prepare drivers for any workflow
Steer drivers through custom workflows – from contactless delivery to ID checks, returns management and onsite tasks such as assembly or installation.
Learn more about building workflows →
Agile and effective driver management
Manage driver shifts, track their real-time movements and receive alerts when they are delayed. Assess their performance with visual insights and analytics.
Three–way communication
Ensure delivery success with real-time communication between dispatch, drivers and recipients.
Learn more about driver-recipient-communication →
CAPABILITIES
Helping drivers deliver a better experience to recipients
Build custom doorstep or on-site workflows
Choose the required steps drivers should follow for each type of job, recipient or sender.
- Match jobs with appropriate drivers by adding their skills
- Configure workflows for common scenarios in seconds
- Build advanced workflows for any conceivable scenario
Manage digital chain of custody
Ensure a well-documented and secure chain of custody for every delivery to cut down on lost orders and recipient complaints.
- Track an order’s journey from warehouse to recipient
- Collect real-time proof of delivery through photos, signatures or scans
- Enable contactless proof of delivery with recipient codes
Guide drivers from depot to door
Ensure drivers are ready for their route with efficient item scanning, vehicle loading and commercial-grade navigation.
- Pre-route vehicle checks and barcode scanning
- Smart vehicle loading with reverse-order sequencing
- Turn-by-turn navigation with vehicle-based mapping