100
Enterprise customers
Grocery Delivery
Streamline your e-commerce and delivery operations with our all-in-one delivery management platform. Rapidly launch new services and delivery options, like ship-from-store, express delivery and click & collect. Optimise orders within minutes, and regain real-time control and visibility across your internal and external fleets.
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SUPPORTED BY URBANTZ
Research shows that close to three-fourths of consumers are willing to reward retailers who get the last-mile experience right with increased spending and loyalty while 40% of consumers consider delivery service a “must-have” feature for food and grocery products.
The Software for Grocery Delivery Excellence
Rapidly Boost Profitability
of Online Groceries Sales
Instantly establish and scale e-commerce delivery models and provide your store managers with technology to manage ship-from-store, click & collect or dark store operations.
WITH URBANTZ YOU GET:
- End-to-end delivery visibility to limit the farm-to-plate time
- Route optimisation based on the goods’ shelf life and vehicles’ specs
- Telematics and TMS integration to monitor perishable goods
- Paperless chain of custody
- Delivery jobs allocation based on carbon footprint
- In-app product lists and SKUs aware deliveries
- In-app instructions for drivers to maintain cold-chain integrity
- Challenge 25 checks (alcohol, tobacco, pharma)
- Machine learning for quicker optimisation
Adjust to Your Customer Demands
Exceed your customers’ expectations with more convenient delivery options, new service offerings, transparent communication and flexibility.
WITH URBANTZ YOU GET:
- Branded tracking page with precise ETAs and courier position
- Cash or card payment on delivery
- Option to reject goods
- Express, same-day or next-day delivery options
- Click & collect functionalities
- Real-time smart alerts and updates for customers
- Immediate customer feedback
- Contactless delivery with SMS or in-app confirmation
- Self-scheduling feature for customers
Regain Control Over Outsourced or
In-house Deliveries
Instantly onboard on-demand delivery services and 3PLs to scale and adapt your operations to fluctuating demand.
WITH URBANTZ YOU GET:
- Quick onboarding and monitoring of 3PLs and crowdsourced drivers
- Specific planning and routing algorithms for commercial vehicles, EVs, etc.
- Ship-from-store, dark store and warehouse dispatch preparation
- Geofencing for hands-off operation and location control
- Smartly combine returns, collections, pick-ups and deliveries
- Optimisation and management for external and internal fleets
- Easy to follow step by step, fully digital, driver’s instructions for a perfect delivery
- Multi-carrier and multi-fleet management architecture
95%
This is the customer satisfaction rate recorded by a major French retailer after implementing Urbantz’ delivery management platform.
30
Languages
20000
R&D man-days
invested
11500
Platform users
Don't take our word for it
This is what our customers have to say about us.
For some of our customers, the fact that we’re using a platform like Urbantz is considered a step forward. Today we’re able to use it as a competitive advantage. Recently we closed a deal with a customer, who wanted to see the real-time journey of the order and proof of delivery but didn’t have such functionality with their current carrier. In this case, we were able to present Urbantz’s functionality as a convincing argument
