Grocery Delivery

Streamline your e-commerce and delivery operations with our all-in-one delivery management platform. Rapidly launch new services and delivery options, like ship-from-store, express delivery and click & collect. Optimise orders within minutes, and regain real-time control and visibility across your internal and external fleets.

SUPPORTED BY URBANTZ

Research shows that close to three-fourths of consumers are willing to reward retailers who get the last-mile experience right with increased spending and loyalty while 40% of consumers consider delivery service a “must-have” feature for food and grocery products.

The Software for Grocery Delivery Excellence

Rapidly Boost Profitability
of Online Groceries Sales

Instantly establish and scale e-commerce delivery models and provide your store managers with technology to manage ship-from-store, click & collect or dark store operations.

WITH URBANTZ YOU GET:
  • End-to-end delivery visibility to limit the farm-to-plate time
  • Route optimisation based on the goods’ shelf life and vehicles’ specs
  • Telematics and TMS integration to monitor perishable goods
  • Paperless chain of custody
  • Delivery jobs allocation based on carbon footprint
  • In-app product lists and SKUs aware deliveries
  • In-app instructions for drivers to maintain cold-chain integrity
  • Challenge 25 checks (alcohol, tobacco, pharma)
  • Machine learning for quicker optimisation

Adjust to Your Customer Demands

Exceed your customers’ expectations with more convenient delivery options, new service offerings, transparent communication and flexibility.

WITH URBANTZ YOU GET:​
  • Branded tracking page with precise ETAs and courier position
  • Cash or card payment on delivery
  • Option to reject goods
  • Express, same-day or next-day delivery options
  • Click & collect functionalities
  • Real-time smart alerts and updates for customers
  • Immediate customer feedback
  • Contactless delivery with SMS or in-app confirmation
  • Self-scheduling feature for customers

Regain Control Over Outsourced or
In-house Deliveries

Instantly onboard on-demand delivery services and 3PLs to scale and adapt your operations to fluctuating demand.

WITH URBANTZ YOU GET:​
  • Quick onboarding and monitoring of 3PLs and crowdsourced drivers
  • Specific planning and routing algorithms for commercial vehicles, EVs, etc.
  • Ship-from-store, dark store and warehouse dispatch preparation
  • Geofencing for hands-off operation and location control
  • Smartly combine returns, collections, pick-ups and deliveries
  • Optimisation and management for external and internal fleets
  • Easy to follow step by step, fully digital, driver’s instructions for a perfect delivery
  • Multi-carrier and multi-fleet management architecture

95%

This is the customer satisfaction rate recorded by a major French retailer after implementing Urbantz’ delivery management platform.

70

Enterprise customers

16

Languages

20000

R&D man-days
invested

11500

Platform users

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