Provide a Stellar Customer Experience
Deliveries powered by Urbantz result in an immediate 22% increase in customer satisfaction.
Request Your DemoBoost Customer Loyalty With a Flawless Delivery Experience
Delivery Scheduling Options
Provide your customers with more time windows to choose from and allow them to reschedule deliveries.
Live Order Tracking
Send your customers a real-time tracking page on which they can dynamically track the driver’s location.
Direct Feedback & Rating
Collect feedback about the service right after the delivery.
Brand Customisation
Offer a fully branded and recipient-tailored customer experience.
Recipient - Driver Communication
Enable the end recipient to contact the driver during the delivery process.
Customer Notifications
Keep your end recipients informed and in control over their delivery.
Delight Your Customers
Provide your customers with a wide array of delivery options, keep them informed on every step of the process and turn the delivery into a competitive advantage with our customer experience functionalities.
Keep Your Customers In The Loop
This module enables customers to communicate with drivers, track their deliveries in real time, rate the service and get real-time updates. These features reduce the number of failed deliveries, resulting in more satisfied customers. On top of that, you’ll have full control over the customer experience and brand messaging.
Discover our Wide Range of Functionalities
Control Tower
The Urbantz Digital Control Tower enables you to plan, dispatch and
control deliveries in one single dashboard.
Driver Management
Urbantz’ driver’s app offers a rich, paperless, easy-to-use and mistake-free experience for your delivery staff.
Let’s Delight your Customers with Reliability, Predictability and Transparency
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