Grocery Delivery
Streamline your e-commerce and delivery operations with our all-in-one delivery management platform. Rapidly launch new services and delivery options, like ship-from-store, express delivery and click & collect. Optimise orders within minutes, and regain real-time control and visibility across your internal and external fleets.
Research shows that close to three-fourths of consumers are willing to reward retailers who get the last-mile experience right with increased spending and loyalty while 40% of consumers consider delivery service a “must-have” feature for food and grocery products.
Software for grocery delivery excellence
Boost the profitability
of online grocery sales
Instantly establish and scale e-commerce delivery models and provide your store managers with technology to manage ship-from-store, click & collect or dark store operations.
With Urbantz you get:
- End-to-end delivery visibility to limit the farm-to-plate time
- Route optimisation based on the goods’ shelf life and vehicles’ specs
- Telematics and TMS integration to monitor perishable goods
- Paperless chain of custody
- Delivery job allocation based on carbon footprint
- In-app product lists and SKU-aware deliveries
- In-app instructions for drivers to maintain cold-chain integrity
- Challenge 25 checks (alcohol, tobacco, pharma)
- Machine learning for quicker optimisation
Adjust to your customers’ demands
Exceed your customers’ expectations with more convenient delivery options, new service offerings, transparent communication and flexibility.
With Urbantz you get:
- Branded tracking page with precise ETAs and courier position
- Cash or card payment on delivery
- Option to reject goods
- Express, same-day or next-day delivery options
- Click & collect functionalities
- Real-time smart alerts and updates for customers
- Immediate customer feedback
- Contactless delivery with SMS or in-app confirmation
- Self-scheduling feature for customers
Regain control over outsourced or
in-house deliveries
Instantly onboard on-demand delivery services and 3PLs to scale and adapt your operations to fluctuating demand.
With Urbantz you get:
- Quick onboarding and monitoring of 3PLs and crowdsourced drivers
- Specific planning and routing algorithms for commercial vehicles, EVs, etc.
- Ship-from-store, dark store and warehouse dispatch preparation
- Geofencing for hands-off operation and location control
- Smartly combine returns, collections, pick-ups and deliveries
- Optimisation and management for external and internal fleets
- Easy-to-follow, step-by-step digital instructions for drivers
- Multi-carrier and multi-fleet management architecture
- 95%
- Customer satisfaction rate recorded by a major French retailer after implementing Urbantz’s delivery management platform.
- 50M+
- deliveries a year
- 100+
- enterprise customers
- 20+
- countries
- 8,000+
- active drivers on the platform
Don’t take our word for it
Here is what our customers say.
For some of our customers, the fact that we’re using a platform like Urbantz is considered a step forward. Today we’re able to use it as a competitive advantage. Recently we closed a deal with a customer, who wanted to see the real-time journey of the order and proof of delivery but didn’t have such functionality with their current carrier. In this case, we were able to present Urbantz’s functionality as a convincing argument
